faq: What is digitizing?
Digitizing is transferring the logo or design into an embroidery file called a .dst. The .dst file is the only format that the embroidery software and machines can read. This file is quite complicated as it needs to know where the needle goes, what stitch type, which stitch underlay to choose, the colour sequence, where to trim and tie off, etc., etc. The file type is industry specific and you are not able to create this at home without digitizing software.
Digitizing is a one-time set-up fee so you will only be charged this once per design or logo.
If you believe you’ve had your logo or design digitized in the past, please let us know.